OpenAthens: FAQs

What is OpenAthens?

OpenAthens in an authentication service, which means it allows you to access subscription-based electronic resources both on and off campus. Previously, NWACC used EZProxy. OpenAthens replaces that service.

Please note: OpenAthens is a “gateway” service to facilitate access to publisher content. It does not include any content of its own.

 

When will the change happen?

NWACC will switch to OpenAthens authentication on May 16th, 2022. 

 

Why did we change services?

OpenAthens offers single sign-on access to the library’s subscription-based content. End-users are able to access e-resources across service provider sites with just one login. It lasts longer than EZproxy at approximately 8 hours for most databases.

 

What is different?

When accessing databases you may be asked to identify your home institution – in our case NorthWest Arkansas Community College. From there, they will use the NWACC login service and be given access to the resource. Users should choose the “find your organization” box to search for NorthWest Arkansas Community College.

 

Will login link/screen look the same for all resources?

From the databases AtoZ List, Yes, From the Internet, No. It will be resource specific. Look for sign in or login links, usually at the top. It might also ask you to select your Federation.

 

Do I need to login when I am on campus?

Yes, OpenAthens makes the process the same for logging in on campus or at home.

 

My bookmarks to databases, books and articles no longer work. What should I do?

The best solution is to create a new bookmark following these steps:

Start from the Library homepage (library.nwacc.edu)
Search for the bookmarked resource
After you find the book, chapter, article or paper you need, save a new bookmark

I usually access library resources through Google or Google Scholar. Will I still be able to use OpenAthens to authenticate?

Look for the “Login through OpenAthens” prompt on the resource homepage. Select “NorthWest Arkansas Community College” under “Find your institution.” 

 

What happens if I never clear my cookies or change my browser? Will OpenAthens remember me forever?

It depends on your browser, but generally the OpenAthens temporary browser cookie expires every eight hours. After eight hours you will be prompted to login again. Also, please remember if you clear your browser cookies or close out your browser session, the cookies are lost and you will have to login again.

 

If I need help with my permalinks, with whom do I talk?

Please do not hesitate to contact library@nwacc.edu. We will guide you through the process.

Adapted from GATech's FAQ page on OpenAthens.